Terms & Conditions

Payment

You can pay for your order by credit card or debit card. We currently accept payment from all major credit card companies. Payment is taken at the time of your order and authorization must be approved before we can deliver your order. Payment is received in US Dollars only.



Delivery

It is our goal to ship all orders within 3-5 business days after the order is placed. However, due to seasonal demand and/or market fluctuation, shipping times may vary. Items will be delivered via the delivery method chosen at the time of purchase. If for some reason an item is not available, we will contact you directly as soon as possible to make arrangements for future delivery or provide you the option to receive a refund or credit on the item.

If your order contains a lower receiver, there may be an extended period of time needed to process your order as we acquire or update your selected FFL. Your delivery time frame may change depending on how long this process takes. To speed up this process, you may have your FFL submit their paperwork via email to ffl@aeroprecisionusa.com or fax 253-272-1168.



Return Policy

If you are not entirely satisfied with your purchase, we're here to help. Please read the guidelines below for our return policies and procedures.

General Policy

All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to orders being returned to the original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as blem), or custom engraved/laser etched items.. Attempted returns on non-refundable items will be sent back at the shipper's expense.

Exchanges & Store Credit

Orders being exchanged or returned to store credit will not be charged a restocking fee. To ensure your exchange is handled properly, please contact us at 253-272-8188 or send an email to orders@aeroprecisionusa.com.

Warranty

If for any reason you have a warranty issue with one of our products, please contact us at 253-272-8188 or send an email to orders@aeroprecisionusa.com. Describe your situation, take some detailed photographs, and include your name and order number or transaction id. One of our technical specialists will then review your claim and contact you within 3-5 business days.

Damaged Items

All claims regarding damaged or blemished products need to be submitted to orders@aeroprecisionusa.com for review within 72 hours upon receiving the shipment.

Failed background check

There will be a 30% restocking fee on all lower receivers returned because of failed background checks.



Contact & Return Address

If you have any other questions or concerns, please contact us.

Aero Precision
2338 S Holgate St
Tacoma, WA
98402-1404
Call: 253-272-8188
Email: orders@aeroprecisionusa.com